NCC: Voice, data services affected by undersea cable cuts restored

The Nigerian Communications Commission (NCC) says the voice and data services affected by the undersea cable cuts have been restored.

The NCC made this known via a statement issued by its spokesperson, Reuben Muoka, on Monday, March 18, 2024.

Muoka noted that services were restored, following the disruption on March 14, which affected data and voice services due to cuts in undersea fibre optics on the coasts of Cote d’Ivoire and Senegal.

He said: “We are pleased to announce that services have now been restored to approximately 90 per cent of their peak utilisation capacities.

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“All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90 per cent of their peak utilisation capacities.”

The NCC spokesman noted that mobile network operators have assured the commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts,” Muoka added.

The Star