OPay reacts as customers panic over shutdown rumour

Some customers of OPay, a leading Mobile Money Operator (MMO) company, have expressed fear over a note circulating on social media alleging the shutdown of the company on September 1, 2026.

Some of the customers, on Monday, said the rumour forced them to move their money into other accounts.

An OPay customer and Point of Sale (PoS) operator, Ifeanyi Udodi, said he received the news from a fellow operator and quickly moved part of his money to another account.

Udodi said although the company had debunked the information, he would wait for some time before returning his money to the bank.

Another customer and a student, Halimatu Idris, said she confirmed from a staff member of the company that the information was fake.

Idris appealed to the company to maintain its promptness in service delivery to customers.

She also called for improved engagement between customers and management of the bank to build trust among customers.

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“OPay is fast and reliable but they should engage more with their customers especially face to face to build trust,” she said.

However, OPay dismissed the social media note, saying it is not going on a break.

The company wrote on X: “We are here, and we are going nowhere. True OPay users know how to identify our official communications.

“Take a closer look at the viral post and you will spot the red flags. Always verify before you share. Filter the noise.”