Categories: BankingNews

Customers to pay more as banks increase SMS alert fees

Commercial banks in Nigeria have increased their SMS transaction alert fees from N4 to N6 per message, effective Thursday, May 1, 2025.

The banks announced this via messages sent to customers on Wednesday, April 30.

The banks hinged the increase on the 50% hike in SMS tariffs by telecommunication companies in the country.

They added that SMS alerts sent to international numbers will attract higher charges.

An email from Guaranty Trust Bank Limited titled, ‘Increase in SMS Transaction Alert Fee’, read: “Dear Valued Customer, Please be informed that effective Thursday, May 1, 2025, the SMS transaction alert fee will increase from N4 to N6 per message.

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“This adjustment is due to a recent increase in telecom rates as communicated by the telecommunication service providers.

“Kindly note that transaction alerts are important and help you keep track and stay in control of activities on your account.

“SMS alerts to international phone numbers are subject to higher charges.”

The bank further urged customers on how to manage their preferences, saying: “If you prefer not to receive transaction alerts via SMS, you can update your preferences by completing the transaction alert form on our website.”

The Star

Segun Ojo

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