Categories: NewsTech

Disruption hits SIM services nationwide

The Association of Licensed Telecommunications Operators of Nigeria (ALTON) says there will be temporary disruption of SIM-related services across all mobile networks in Nigeria.

ALTON made this known in a statement signed by its Chairman, Gbenga Adebayo, and Publicity Secretary, Damian Udeh, on Tuesday, July 1, 2025.

Adebayo said the disruption follows a directive from the National Identity Management Commission (NIMC) to switch to a new identity verification platform.

He stated that the migration process has caused unforeseen technical challenges, affecting the availability of SIM services nationwide.

The ALTON boss said: “The new platform aims to improve the integrity and efficiency of identity management systems.

First Bank unveils advanced biometric tech on mobile banking app

“However, the transition has temporarily hindered Mobile Network Operators from offering seamless SIM-related services.”

Adebayo noted that operators will not process SIM swaps, replacements, new activations, or related services during this period.

He added: “ALTON and member firms are working with the Nigerian Communications Commission, NIMC, and other authorities to fix the integration issues.

“We regret the inconvenience and urge subscribers to delay SIM-related requests until further notice.”

Adebayo assured the public of continued commitment to secure and high-quality telecoms services.

He added that timely updates would be shared as the situation progresses.

The Star

Segun Ojo

Recent Posts

EFCC: Osun govt account freeze triggered by transfers amid N11bn probe

The Economic and Financial Crimes Commission (EFCC) says its decision to freeze the Osun State…

30 minutes ago

Nigerian author loses $2m book deal over AI writing allegations

Nigerian author Jerry Falade has lost a publishing deal worth more than $2 million after…

1 hour ago

Tinubu hails rescue of 308 abducted victims, orders stronger early warning systems

President Bola Tinubu has welcomed the rescue of 308 abducted Nigerians from a forest in…

1 hour ago

Peter Obi’s media office urges Tinubu to heed bishops’ concerns

The Peter Obi Media Office has urged President Bola Tinubu to take seriously the concerns…

2 hours ago

Abducted Kwara residents regain freedom after six months in captivity

The Kwara State Government has announced the release of residents abducted during the February attacks…

3 hours ago

Army declares top ISWAP leaders wanted, offers cash rewards

The Nigerian Army has declared several senior commanders of the Islamic State West Africa Province…

3 hours ago

This website uses cookies.