Airtel suspends airtime, data borrowing services amid regulatory review

Airtel Nigeria has announced a temporary halt to its airtime and data borrowing services, a feature that allowed eligible prepaid users to access credit and repay on their next recharge.

The telecom operator disclosed on Friday that the suspension forms part of ongoing efforts to align its operations with evolving regulatory and operational requirements within Nigeria’s telecommunications sector.

In a statement, the company’s Director of Corporate Communications and CSR, Femi Adeniran, said the decision reflects adjustments aimed at ensuring compliance with industry standards.

Despite the pause, Airtel assured subscribers that regular airtime and data purchase options remain fully available, adding that the change will not disrupt overall service delivery or network performance.

Director of Marketing, Ismail Adeshina, described the move as both necessary and responsible, noting that the company remains committed to transparency, consumer protection, and innovation within Nigeria’s digital space.

He explained that the temporary suspension allows the company to better align with current expectations while maintaining high service standards for customers.

Airtel added that further updates regarding the status of the suspended credit services will be communicated in due course.

The development comes at a time when digital lending and credit-based telecom services are facing increased regulatory attention, prompting operators to review and adjust their offerings.