Telecommunication company MTN Nigeria has apologised to its customers following widespread condemnation over a sudden 200% increase in the price of its data bundle plans.
MTN described the adjustment as an error, assuring subscribers of better decision-making in the future.
The company said this in a statement shared on its X account on Thursday, February 13, 2025.
It stated: “To our 15G digital bundle lovers, you dey vex. We know.
“We know how upsetting it must have been to suddenly wake up to a 200 percent increase on your favourite digital bundle.
“We could share several reasons and provide explanations, but omo, all that one na story. We don cast.
“We get it and admit it. Let’s just say na mistake.
MTN implements 50% tariff hike, increases data prices
“In this love season, don’t stay angry with us. Please forgive and forget. You matter die and we will never stop showing you how much.
“Let’s continue our relationship. Thank you for your understanding.”
MTN has yet to reverse its data price to the old price as of the time of filing this report.
Currently, only MTN has increased prices for its services, but Airtel and Globacom are expected to follow after the Nigerian Communications Commission (NCC) approved a 50 per cent tariff increase in January.
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